The Sacramento Bee
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Sacramento Bee Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Sacramento Bee has 1.7 star rating based on 91 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend The Sacramento Bee to a friend or colleague.
- Rating Distribution
Pros: Paper only, Reading the paper, Alternate delivery person very good.
Cons: Delivery stinks, No response to complaints, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Sacramento Bee has 1.7 star rating based on 91 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend The Sacramento Bee to a friend or colleague.
- Rating Distribution
Pros: Paper only, Reading the paper, Alternate delivery person very good.
Cons: Delivery stinks, No response to complaints, Poor customer service.Recent recommendations regarding this business are as follows: "Allow 2 days", "Use social media", "Stay Away", "My paper delivery in Sacramento no problem, my mom's delivery in Woodland, big problems", "be pissed if you don’t get the paper!".
Most users ask The Sacramento Bee for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Top The Sacramento Bee Reviews
"Hard to get help right away."
Not resolved. Wish there was a direct customer service to connect with instead of having to wait.Esp. if your in a time crunch.
Elk Grove, California
Hard to get help right away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rancho Cordova, California
No one has called me back on my request for help to get obit into Sacramento Bee for week-end
User's recommendation: Allow 2 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carmichael, California
Need to place an ad
Preferred solution: Apology
User's recommendation: Use social media
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Waiting on a refund
- Billing department is screwed up
Preferred solution: Full refund
User's recommendation: Stay Away
Cupertino, California
No delivery with no resilution from your automated phone servce
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Would like to offer a suggestion to help solve San Francisco crime and drug and the people that are now leaving out of San Francisco.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Missed paper July 12
- Very little
- Putrid customer service
Preferred solution: Deliver product or service ordered
User's recommendation: be pissed if you don’t get the paper!!!
Stockton, California
No Papers receiv
User's recommendation: My paper delivery in Sacramento no problem, my mom's delivery in Woodland, big problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rancho Cordova, California
MY CREDIT CARD WAS CHARGED WITHOUT MY CONSENT
On December 17, 2022, I called the Bee Customer Service specifying I did not want to continue my automatic renewal for my subscription. The CS rep said that would be noted in my account and I would not be automatically renewed or automatically charged.
Then, in January 2023 I received notice from the Bee that my subscription had been renewed. I then received my VISA statement showing that the Bee had charged for the renewal on 1/23/23. I spoke with CS on 2/1/23 (John), 2/2/23 (Ava), 2/16/23 (Lynn) and then (Arby). I was told by John (who told me he was located locally) and Ava that they were sending the matter to the billing/finance department (I was given both those named departments).
After speaking with Lynn I was transferred to Arby, who said he was a supervisor located in the Phillippines. Arby assured me he would have his supervisor contact me, which has not occurred.
I have made these multiple attempts to contact someone with authority to look into this matter and correct it. This was a fraudulent charge made by the Bee to my credit card. Before I take further action, I am hoping your department will assist me in righting this wrong.
I can be reached at 916/635-****. It would be best for you to email me to schedule a phone call, so that when you call I will be available.
Thank you.
Carol Greenfield
A very long time customer of the Bee who is very dissatisfied with the lack of accountability your personnel have demonstrated in this matter.
User's recommendation: Problem resolved after I sent an email to the Legal Department.
Sacramento, California
Unhappy with removal of Find The Word puzzle.
Thank you for trying to bring back a small portion of Find The Word in today's (Sunday's) paper. BUT, a few comments.
In your attempt perhaps to make amends, you added Teleword to the arsenal of brain exercises, but in doing so, you inadvertently cut off the last line of words to find! So, the puzzle would never be solved, not to mention that the letters are sooooo small, one needs a magnifying glass to see them!
Perhaps the Sudoku puzzle (which I also do daily) could have been reduced is size to allow for the entire Teleword could have been printed. I want to see Find The Word return in it's original form!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rancho Cordova, California
PROBLEM RESOLVED
User's recommendation: Don't stop with Customer Service, as they have no authority to help with anything complex. They follow a script and cannot offer anything beyond the script.
Sacramento, California
Missing paper
Sacramento, California
Vacation stop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't get digital paper
Roseville, California
I’m just trying to contact the bee I don’t wanna do stupid or if you review
Help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me help me home help me help me help me help me help me help me help me help me home yes I really I dont how are you oh yes I dont know why but what are you talking about I just wanna do that you recently so I can youre crazy so thats what I got the same way because I see around and I hope this is 100
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t get the Sacramento Bee
Folsom, California
No paper being delivered
Preferred solution: Deliver product or service ordered
About
The Sacramento Bee is a daily newspaper which is published in broadsheet format. It was founded in February 1857 as The Daily Bee. The headquarters is based in Sacramento, California, United States. The newspaper owner is The McClatchy Company. It is distributed in the upper Sacramento Valley. The Sacramento Bee covers local, politics, entertainment, sports, and business news. The company offers home delivery. There is also an online edition for desktops, laptops, tablets, and mobile phones. Customers can place classified ad, announcement and obituary. It is possible to submit a news tip. Available payment options are Visa, MasterCard, American Express, and Discover. The company accepts subscription cancellation.
The Sacramento Bee is ranked 314 out of 2471 in Periodicals & Publishing category
USA
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